Terms and Conditions

  1. All rates are exclusive of applicable taxes and shall be charged as per prevailing rates.
  2. In case of any cancellation of flight/train or any mode of transportation, booking amount is not refundable.
  3. The Voucher issued in respect of the package for Dholavira is to be furnished compulsorily along with Government approved valid Photo ID proof of each guest at the reception counter at the time of check-in; for foreign nationals, it is mandatory to furnish a valid passport and Visa or OCI. A Pan Card will not be accepted as a valid photo ID.
  4. In case of late arrival at Resort, guests will not be entitled for missed meals or other activities.
  5. In case of early arrival at Resort, guests may be required to wait at the waiting lounge or club house till the availability of the Resort.
  6. Guests should arrive at the boarding point as per timings at least 15 min before the scheduled departure. If they failed to board the bus as per their Scheduled departure for sightseeing timing, they have to arrange the transportation on their own. The timings of transfer may vary according to the sunset timing & climatic conditions. The bus will depart at the Prescribed Timings.
  7. Guests will be held responsible for any loss or damage to Resort property caused by themselves, their friends, or any person for whom they are responsible.
  8. Please note that the cooling of A.C. in the vehicles will be maintained as per the temperature comfortable to the majority of guest present in the vehicles.
  9. Any amendments with respect to change in check-in dates would attract Rs. 1500/- per cottage +applicable tax on Subject to availability.
  10. Date change will only be allowed once and prior to 72 hours of the check-in. The Booking will be treated as a cancellation if date changes are requested less than 72 hours of check-in and the cancellation policy will be applied.
  11. Any incidental, personal and other expenses and costs of items which are not specified/mentioned in the inclusions are to be borne by the guest.
  12. Management is not responsible for the loss of personal belongings of the guest. Guests are requested to take care of their belongings. Guests carrying valuables such as fragile items, money, jewellery, silverware, cameras, electronics / laptop, chargers or photographic equipment, antiques, artefacts, work of art, precious metals and other similar valuables at their own risk.
  13. The vehicles used for transfers shall not be at sole disposal of guests.
  14. This is an indicative itinerary & subject to change depending upon circumstances is at the sole discretion of management.
  15. All Rooms are Strictly Non–smoking areas as per Government rules.
  16. Guests have to follow the house rules and applicable laws of the land.
  17. Management reserves the right to cancel reservation without any prior notice in case of any Central/State Government Event/Meetings/Visits or any unwanted natural calamities. In such case, alternative dates can be set or full refund will be given for your Accommodation Booking and Management is not liable for any transportation/ travel expenses.
  18. The Resort management take utmost precaution to prevent incidents such as fire, short circuits or any other mis-happenings which are beyond the control. However, The Resort management’s liability for loss of Baggage due to fire, short circuit or any other mis-happening whatsoever is subject to a maximum amount of INR 30,000/- per tent. All guests can opt for adequate insurance coverage through their Insurance Company prior to travel to Evoke Dholavira– Resort.
  19. No Pets are allowed inside The Resort
  20. In case of unavoidable circumstances, if we need to close the property by government guidelines/rules, we would refund 100% for your Accommodation Booking and we are not liable for any transportation/ travel expenses.
  21. If any guest is having any Covid symptom during his/her stay at the Resort. We will transfer them to our in house isolation Center & our medical team will inspect the guests. If the guests are instructed for further isolation /hospitalization we will guide the guest to the nearest hospital.
  22. Booking can be made/processed under one main guest’s name, and that guest should be travelling. In the absence of the named guest, name change charges of ₹1500 + 18% (GST) will be applicable.
  23. Any dispute arising in above mentioned terms & conditions is subject to Ahmedabad Jurisdiction only.
  24. All rights are reserved by the management